Monitor Hello
Greater continuity and stability
for your voice services
Hello Monitor is a solution designed to monitor your Aló services in real time, operating preventively in the event of incidents and reducing resolution times. In this way we guarantee a greater availability of our services and provide more agility in the prevention of failures.
Benefits of Monitor Hello
More stable and uninterrupted voice services that increase the productivity of your company.
Agile and easily accessible incident notifications via Email
Implementation of new sensors according to your current needs and services.
Its implementation safeguards the security of information.
We monitor, prevent, act…
This is how we treat incidents with Monitor Aló
​
​
Detect disk exhaustion early and send alerts
when disk capacity and integrity are compromised.
Characteristics
DEDICATED MONITORING
Monitor Aló is made up of a variety of sensors through which our support team monitors optimal performance levels in key elements of your telecommunications infrastructure, such as:
TRUNK AND SIP DEVICES
Check status and latency on SIP trunks; In addition, they monitor the performance of equipment such as Gateway, Switches and VoIP Routers.
BANDWIDTH
It measures the bandwidth and sends alerts when it is outside the established threshold. It also reports in case of network disconnection or incidents.
OPERABILITY
Determine if our equipment is functional and available, so that we can proactively guarantee a better service.
MEMORY
It sends an alarm signal when the amount of memory in use is too high and threatens to affect the performance of operations.
CPUs
Issues an alert when the processing load is above its optimal threshold.
STORAGE
Detect disk exhaustion early and send alerts when disk capacity and integrity are compromised.
In the event of incidents, Monitor Aló sends alerts via e-mail to both the user and our service assurance engineers, who will be able to attend to them in an agile and proactive manner even before the failures occur.
why our
customers prefer us?
We can continue listing more benefits, but we prefer that you know how our Monitor Aló services have contributed to the strengthening of the services of other large Colombian companies.
Click view more to open the case study:
