it is closeness,
evolution, fluency
and growth
Reply
your customers up to 60 %
faster.
Integrates WhatsApp, Facebook, Instagram, Telegram, Apple Business Chat, Mercado Libre and Web Chat
on a single platform and allows you to automate with bots.
Connect all your agents, sellers or advisors to a single service line.
keep everything your work team organized, increase performance and improve the customer experience
All in one place
Centralize all WhatsApp Chats, social networks, and attention channels in a single tool.
Respond quickly by integrating your entire work team, get real-time reports and schedule your automatic responses
Connect all your advisors to one
single whatsapp hotline
You will never miss a chat and your customers will have a timely response
Whappi helps you with:
Automatic distribution of conversations to each agent.
Connect one or more customer service channel accounts
Automatically send conversations to each area responsible for responding to a request.
Assigning conversations from your VIP clients to a specific agent
Quick answers and shortcutsTags and typing
Real-time monitoring and metrics
Live chat monitoring
Access to management reports and audits
Official WhatsApp App
Reminders and customer directory
We facilitate the creation of connections that generate unique and satisfying experiences between people and businesses
Many companies are
changing and they already generate
amazing results with
multi-agent
All in one. All your agents
a single hotline.
Profits:
• Automatic distribution of conversations to each agent.
• You will know where each conversation comes from.
• Chat statistics for each customer service channel and networks social
• We help you to connect one or several accounts of each network Social
• Send conversations automatically to each area or Your company's team in charge of resolving the request
bots
Improve the service experience of your customers and your agents by designing your own bots from an easy-to-use, intuitive and pleasant interface
Integrations:
• Create chatbots yourself in 10 minutes
• If you need help, we create bots tailored to your needs.
needs
• No time limits. Chatbots work 24/7
• Immediate responses
• Bots do repetitive work like data entry,
taking orders, frequent queries, scheduling
quotes and more
• Automatically transfer conversations to other agents
• Connect bots to your channels quickly and easily
